Welcome Hygiene Ace® (https://mojesolutions.com). The following Terms and Conditions govern your access to our website and authorize you to do business with us. In the document the terms “Company”, “we”, “our”, “us” refer to Hygiene Ace and our subsidiaries (if we have any), our sister websites and/or our apps (if we may have). The terms “you”, “customer”, “visitor”, and “client/s” refer to all those who open our website and/or purchase any product form us.
If you cannot comply with these Agreements, then you may not wish to use our services, but please let us know by emailing at firstname.lastname@example.org so we may try to find a possible solution. These Terms apply to all visitors, users, and others who wish to access or use our services.
2. Our Services
We primarily sell HYGIENE ACE® SMART SPLASH GUARDS
AN INNOVATIVE GERM CONTROLLING SOLUTION FOR HAND DRYERS.
The owner and CEO of the business is Mr. Hussan Lal- our business is located and registered in the UK and our main customers are from the country; however, in the near future, we are expanding to the US and other European countries as well.
3. Purchase Agreement
Whenever you made an online purchase, your product/s shall be delivered at your given destination in most of the cases; however, we, at Hygiene Ace®, hold the right to reject any purchase order (P.O) at our sole discretion for any reason including any fraud, faulty or stolen payment method, lack of the product/s supply, inability to deliver the product/s to the given address, and/or any other reason/s not mentioned here. By making a purchase at Hygiene Ace®, you are giving your consent to be agreed to the mentioned purchase agreement and cannot hold us responsible for any cancelation or delay in the court or any law enforcing agency.
4. Product Descriptions
The images of the products and their descriptions are available on the main page and you can choose and purchase any of the listed product/s as per your need. However, please note that due to the lightening effect and camera angles, the original color of the product may slightly vary. Any refund or return is not acceptable based on variation in color schemes. Also, Hygiene Ace® is not responsible for any errors and omissions and any differences between the original product and given description on the website.
All of the products available on the website are processed immediately for shipment as soon as the order is received. The process is normally completed in 2 to 3 business days and you are given a tracking number. The product is delivered within the country in 4-5 business days.
WE ARE EXPANDING OUR BUSINESS TO THE US AND EUROPEAN COUNTRIES SOON AND THE SHIPMENT PROCESS AND EXPECTED DELIVERY DAYS SHALL BE GIVEN ONCE THE OPERATIONS IN THE SAID COUNTRIES ARE STARTED.
However, please note that due to several reasons, the shipment may be delayed. Please allow us several days (up to 2 weeks) to confirm your shipment and let you know about the delay.
You are expected to provide us with your accurate shipment details such as your current address or the address of someone you want to send the product/s to.
For the shipment outside of the UK, if possible, for us, please contact us before placing an order to know about the shipping cost and availability of the shipment to your location. An order from outside the UK if placed without prior consultation would immediately be cancelled and any funds paid would be transferred back to the payment method; however, it may take up to 60 days to transfer your payment back to your payment method. PAYMENT WILL NOT BE REVERED OR TRANSFERRED BACK TO ANY OTHER METHOD THAN THE ONE THAT IS USED FOR MAKING A PAYMENT. Such actions are performed to avoid any possible fraudulent activity.
6. Payment and Payment Method
In order to provide you with the convenience and peace of mind, any payment made on our website are protected under payment security. Contactless payment options can also be used. We accept all DEBT CARDS, CREDIT CARDS, PAYPAL, MASTERCARDS, VISA, AND MAESTRO. WIRE TRANSFER IS ALSO ACCEPTED AS A PAYMENT METHOD ON OUR WEBSITE.
Please note that we save your payment method to provide you easy access to your finance section where you can view and download your business history with us.
Beware that we cannot and will not use your saved payment method with us on your behalf for any kind of payment or settlement and are not responsible for your password or card lost.
7. Cancelation and Return Policy
You may cancel your order within two weeks from the day you have placed the order by providing a valid reason for the cancelation (change of mind may not apply). In order to cancel your order please email us at email@example.com. (How about if the product has been already shipped) You receive a return authorization after providing your name, order number (P.O), date of order placement, and your payment method.
Please note that:
1. THE PRODUCT MUST BE IN THE SAME PACKING IT WAS SENT IN
2. IT MUST BE ORIGINAL AND THE ONE YOU RECEIVED
3. NO DAMAGE SHOULD BE DONE TO THE PRODUCT
4. ALL THE SHIPPING COST/S SHALL BE BORNE BY THE CUSTOMER/S
5. 20% OF THE ORIGINAL PRICE SHALL BE CHARGED AS THE PROCESSING COST
Refund shall be made once the product is received in Hygiene Ace in the good condition. Please note that the refund shall be made instantly; however, due to several banking, other financial, and processing reasons, it may take up to sixty days.
When the order has been shipped and the customer wants to cancel it, a 20% flat rate would be charged as processing fee plus the customer will bear the shipment cost as well while sending the product back.
All those products that have guarantee shall be replaced without charging anything except the processing fee. We may change the whole product or its defective part/s at our discretion. To be eligible for claiming the warranty, guarantee or refund, you must receive a prior approval form Hygiene Ace’s customer support department.
Please note that the guarantee or warranty, if applicable does not apply to any damage done by you after receiving the product/s in its original and new shape and form.
8. Intellectual Property
Hygiene Ace® and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Hygiene Ace® and its licensors. Hygiene Ace® is protected by copyright, trademark, and other laws of the United Kingdom. Our trademarks may not be used in connection with any product or service without the prior written consent of Hygiene Ace®.
9. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Hygiene Ace infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. If you are a copyright owner or authorised on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to firstname.lastname@example.org with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Hygiene Ace on your copyright.
10. DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (EUCD) by providing our Copyright Agent with the following information in writing (2001/29/EC) for further detail):
10.1 an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
10.2 a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
10.3 identification of the URL or other specific location on Hygiene Ace where the material that you claim is infringing is located;
10.4 your address, telephone number, and email address;
10.5 a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
10.6 a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email at email@example.com.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, which governing law applies to the agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have had between us regarding our services.
12. Limitation of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER, IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF THE COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
13. Waiver and Severability
No waiver by Hygiene Ace® of any term or condition outlined in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
BY USING OUR WEBSITE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
15. Contact Us
Please send your feedback, comments, requests for technical support by email: firstname.lastname@example.org